Responsible Gaming at Richard Online Casino

Our Commitment to Safe Play

We at Richard Casino are fully committed to promoting responsible gambling across all of our markets, including Australia, Canada, New Zealand, Germany, Norway, and beyond. We operate under a Curaçao licence issued by Antillephone N.V., which sets clear standards for player protection that we uphold at every level of our platform. At Richard Casino, we do not simply comply with regulations — we go beyond them to ensure your experience is positive and sustainable.

We understand that gambling can become problematic for some individuals. That's why our Richard Casino platform gives you direct access to a suite of responsible gaming tools, available at any time through your account settings. You are always in the driver's seat when it comes to managing your activity on our site.

Tools We Provide to Help You Stay in Control

At Richard Casino, we've made it easy to set personal limits and apply safeguards that suit your individual needs. Here is an overview of the responsible gaming tools you can access directly through your account:

• Deposit Limits – Set daily, weekly, or monthly caps on how much you deposit into your Richard Casino account. Once a limit is set, it takes effect immediately.
• Loss Limits – Define the maximum amount you're comfortable losing over a given period. We'll stop accepting your bets once that threshold is reached.
• Session Time Limits – Choose how long you want your gaming sessions to last. We'll send you a notification when you're approaching your chosen time limit.
• Reality Checks – Set up regular in-session reminders that show how long you've been playing. This feature helps you stay aware of the time you spend on our platform.
• Self-Exclusion – If you feel you need a complete break from gaming, we at Richard Casino offer self-exclusion periods ranging from short-term cooling-off periods to permanent exclusion.
• Account Cooling-Off – Take a temporary break from your Richard Casino account without committing to full self-exclusion. This is ideal if you simply need some time away.

All of these tools are available without delay. We encourage you to use them proactively — not just when a problem arises, but as a regular part of managing your gaming habits.

Recognising Problem Gambling

Here at Richard Casino, we want to make sure you always feel supported. Problem gambling can affect anyone, and recognising the early signs is the first step toward getting help. Consider reflecting on the following questions honestly:

• Do you find yourself spending more money on gambling than you originally planned?
• Are you chasing losses in hopes of winning back what you've lost?
• Has gambling begun to interfere with your work, relationships, or daily responsibilities?
• Do you feel anxious, irritable, or restless when you're not gambling?
• Have you borrowed money or sold possessions to fund your gambling?
• Are you hiding your gambling habits from friends or family?

If you answered yes to any of these questions, we strongly encourage you to make use of our self-exclusion tools and to reach out to one of the professional support organisations listed below. At Richard Casino, you are never alone in this — our team is here to help you find the right support.

Protecting Minors

We at Richard Casino operate a strict zero-tolerance policy when it comes to underage gambling. Our platform is intended exclusively for adults aged 18 and over (or the legal gambling age in your jurisdiction, whichever is higher). We verify the age and identity of every player during the registration and verification process.

If you share a device with children or young people, we strongly recommend using parental control software to prevent access to gambling sites. At Richard Casino, we cooperate fully with any investigation into suspected underage gambling and will not hesitate to close accounts if we have cause to believe a player is under the legal age.

Recommended Parental Control Tools

• Net Nanny – Comprehensive parental control and content filtering software
• Gamban – Device-level blocking software specifically designed to block gambling websites
• Betfilter – A dedicated tool for restricting access to online gambling platforms

Support Organisations

Our Richard Casino team encourages anyone who feels they may be developing a gambling problem to seek professional help without delay. Below are some trusted organisations that provide free, confidential support:

How to Request Self-Exclusion at Richard Casino

If you decide that self-exclusion is the right step for you, here is how you can activate it through our Richard Casino platform:

1. Log in to your Richard Casino account
2. Navigate to the 'Responsible Gaming' section in your account settings
3. Select 'Self-Exclusion' and choose your preferred exclusion period
4. Confirm your selection — the exclusion takes effect immediately
5. Alternatively, contact our support team via live chat or email at support@RichardCasino.com and we will process your request without delay

Once a self-exclusion is in place, we at Richard Casino will not send you any promotional materials during the exclusion period. Your account will be suspended, and you will be unable to log in until the period has ended — or permanently, if that is your choice.