Richard Casino Privacy Policy

At Richard Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and use our website at https://www.Richard Casino.com/. By registering an account and using our services, you agree to the terms described in this document. We encourage you to read it carefully so you understand your rights and how we handle your data as a licensed online casino operator.

Richard Casino is operated by Hollycorn N.V., a company incorporated under the laws of Curaçao, licensed by Antillephone N.V. under the Curaçao gaming framework. We are committed to handling all personal data in a responsible, lawful, and transparent manner.

Information We Collect

When you interact with our platform — whether you register, make a deposit, claim a richard casino bonus, or contact our support team — we may collect various types of personal information. Our data collection practices are designed to fulfil our legal obligations, improve our services, and provide a secure gaming environment.

Personal Identification Data

• Full name, date of birth, and nationality
• Email address and phone number
• Residential address and country of residence
• Government-issued identification documents (passport, national ID, driver's licence)
• Proof of address documentation

Financial and Transaction Data

• Payment method details (Visa, Mastercard, Maestro, Apple Pay, MiFinity, CoinsPaid)
• Deposit and withdrawal history, including amounts and timestamps
• Cryptocurrency wallet addresses used for transactions
• Information related to richard casino withdrawal requests and processing

Technical and Behavioural Data

• IP address, device type, browser type and version
• Pages visited, time spent on site, and click behaviour
• Login activity, session data, and account preferences
• Geolocation data to verify eligibility and prevent access from restricted jurisdictions

How We Use Your Information

We use the information we collect for a range of purposes, all of which are grounded in legitimate legal or operational necessity. At Richard, we never sell your personal data to third parties for marketing purposes, and we do not share it beyond what is strictly required to deliver and maintain our services.

Account Management and Service Delivery

• To verify your identity and process your richard casino login and account registration
• To credit bonuses such as the richard casino sign up bonus, free spins, and promotional rewards
• To process deposits and withdrawals in supported currencies including EUR, AUD, CAD, BTC, and ETH
• To provide customer support via live chat (24/7) and email at support@Richard Casino.com

Legal Compliance and Responsible Gaming

• To fulfil our obligations under the Curaçao gaming licence issued by Antillephone N.V.
• To conduct anti-money laundering (AML) and Know Your Customer (KYC) checks
• To enforce our responsible gaming commitments and self-exclusion policies
• To verify that players are of legal age and not residents of restricted countries

Marketing and Personalisation

• To send you information about richard casino promo codes, new bonuses, and special offers (where you have provided consent)
• To personalise your experience based on your gaming history and preferences
• To notify you of promotions such as the Tuesday Free Spins, Weekend Reload Bonus, and VIP Thursday offers

You may withdraw your marketing consent at any time by contacting us or adjusting your account communication settings.

Cookies and Tracking Technologies

Our Richard Casino website uses cookies and similar tracking technologies to enhance your browsing experience, analyse traffic patterns, and ensure the platform functions correctly. Cookies help us remember your session, maintain your richard casino login australia preferences, and measure the effectiveness of our promotional content.

We use the following categories of cookies:

• Essential Cookies: Required for the website to function, including session management and security features
• Analytics Cookies: Help us understand how players navigate the site, which pages are most visited, and where improvements can be made
• Marketing Cookies: Used to deliver relevant richard casino bonus codes and promotional content based on your activity
• Preference Cookies: Store your language and regional settings for a customised experience

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. However, we may share your information with trusted third parties in limited and specific circumstances:

• Payment processors: To handle your deposits and withdrawals securely via methods such as Bank Transfer and CoinsPaid
• Game providers: Including Evolution, Pragmatic Play, NetEnt, Play'N Go, and others, who may receive anonymised technical data required to deliver their games
• Regulatory authorities: We may disclose data to competent authorities when required by law or our licensing obligations under Antillephone N.V.
• KYC and compliance partners: Third-party services that assist us in verifying identity and preventing fraud

All third parties we engage with are contractually obligated to handle your data securely and in compliance with applicable privacy laws.

Data Retention

We retain your personal information for as long as your account remains active and for a period thereafter as required by law. In accordance with standard gaming industry regulations and our Curaçao licence obligations, we typically retain player records for a minimum of five years following account closure. Financial and transactional data may be kept longer to comply with anti-money laundering requirements.

Your Rights

As a player at Richard Casino, you have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you
• Right to Rectification: You may request that we correct any inaccurate or incomplete information
• Right to Erasure: In certain circumstances, you may request deletion of your personal data
• Right to Restrict Processing: You may ask us to limit how we use your data in specific situations
• Right to Object: You may object to processing carried out on the basis of our legitimate interests, including direct marketing
• Right to Data Portability: You may request that we transfer your data to another service provider where technically feasible

To exercise any of these rights, please contact our support team at support@Richard Casino.com. We will respond to all requests within a reasonable timeframe and in accordance with applicable law.

Security Measures

We implement industry-standard security protocols to protect your personal data from unauthorised access, disclosure, alteration, or loss. Our Richard Casino platform uses SSL encryption technology across all pages, particularly during financial transactions and account login. We also maintain internal access controls, regular security audits, and strict data handling procedures for all staff members.

Despite our best efforts, no online transmission is completely risk-free. We encourage you to use strong passwords, keep your account credentials confidential, and contact us immediately if you suspect any unauthorised activity on your account.

Restricted Jurisdictions and VPN Policy

We are unable to provide our services to players residing in certain countries, including the United States, United Kingdom, France, Spain, and many others listed in our Terms and Conditions. We use geolocation and IP verification tools to enforce these restrictions. Please note that using a VPN to bypass geographical blocks is strictly prohibited. If we detect such activity, we reserve the right to suspend your account and confiscate any associated winnings in accordance with our terms.

Children's Privacy

Our services are strictly intended for adults aged 18 years or older (or the applicable legal age in your jurisdiction). We do not knowingly collect personal data from minors. If we become aware that a person under the legal gambling age has registered an account, we will immediately suspend that account and delete all associated personal data.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the document on our website and, where appropriate, notify you by email. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of Richard Casino following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us. Our support team is available 24/7 via live chat at https://www.Richard Casino.com/ or by email at support@Richard Casino.com. We are committed to resolving any privacy-related concerns promptly and transparently.